Citizen Charter

SNo.	Our Services and Transactions	How we measure our performance in this area	Our Service Standard
1	Payment to Vendors	Payment to vendors on submission of bills	4 weeks
2	Grievance Redressal	Timely redressal of grievances
		(a) Acknowledgement	7 days
		(b) Final Response	60 days
3	Release of funds to participating institutes	Timely Processing of proposals received	60 days